Operations Analyst (Springfield, MO)

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To express interest in this position, please complete the job questionnaire at the bottom of this page. Cover letter and resume can be emailed directly to apply@trtmail.com.

Requisition Number: 1111

Job RESPONSIBILITES:

Thunder Ridge Transport, Inc. is looking for a hard-working, self-motivated individual to support and coordinate activities of our operations department to obtain efficient use of equipment and personnel in the field by performing the following duties:

  • Analyze existing schedule information to ensure ability of driver to meet service standards
  • Monitor compliance relating to federal DOT (Department of Transportation) regulations relating to HOS (Hours of Service) regulations, accident reporting, and driver personnel records.
  • Proactively monitor on-time pickup/delivery performance and USPS Mail security using prescribed systems.
  • Accurately complete accident reports per company policy.
  • Effectively communicate company policy and service expectations to drivers and local operations managers.
  • Answer multi-line phone in timely manner to maintain communication standards with drivers.
  • Process Omnitracs XRS messages in a timely manner.
  • Practice punctuality and efficiency when completing all assigned tasks.
  • Effectively communicate pertinent information regarding service/driver issues to Day Fleet Manager.
  • Complete continuing training as directed by management.
  • Practice Company Core Values and contribute to a positive working culture.
  • Performs related work as required.
  • Assess and provide recommendations to maintain the Operations Center is best in class within the USPS supplier network

JOB REQUIREMENTS:

  • Any combination of education, training and experience providing the following knowledge, skills, and abilities
    • Knowledge
      • Basic knowledge of trucking/transportation industry preferred, but not required
    • Abilities
      • Excellent written and verbal communication skills
      • Strong organizational and conflict resolution skills
      • Ability to execute logical decisions quickly
      • Ability to multitask in dynamic, fast-paced, team-oriented environment
      • Good computer and keyboarding skills with the ability to accurately type at 45 WPM
      • Proficient in Excel, Word, and Outlook
    • Experience, Education, and Training
      • At least two years experience in transportation related field
      • Associates degree preferred but not required
    • Working Environment
      • Primarily indoors with heating and cooling regulated in a general office environment
    • Licensing/Certification
      • None required

SCHEDULE:

  • Days: Monday through Thursday
  • Times: Midnight to 8am

Compensation:

  • Hourly pay based on experience
  • Full benefits of major medical, life, dental, and vision insurance available
  • 401(k) match available

Thunder Ridge Transport Inc. is an Equal Opportunity Employer to include women, minorities, veterans, persons with disabilities, color, sex, sexual orientation, gender identity, religion, origin and genetic information.

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